Technical communication technology is helping manufacturers create and share a new and dynamic breed of work instructions that promotes quality, reduces errors, and maximizes information retention. This paper identifies how a next generation of Technical Communication Software is helping leading organizations simplify the documentation creation process, while reducing manufacturing time and cutting costs.
In almost every business and organization, electronic documents are replacing their paper-based counterparts. This shift positively impacts a variety of traditional product communication deliverables because of the greater flexibility that electronic documentation products offer. With the ability to leverage both 2D and 3D technical illustrations and animations, electronic technical documentation can be considerably more efficient and effective. While these benefits can be recognized across all documentation requirements, manufacturing work instructions benefit significantly from the improved content creation and delivery capabilities.
Traditional delivery mechanisms (think paper drawings) are also giving way to new technologies such as interactive web players, mobile devices, and augmented reality, making it possible to engage users with content in more effective and captivating ways. As a result, modern documentation is rapidly advancing to help organizations better communicate technical information internally and externally. With an emphasis on visual and interactive communication, organizations can leverage these tools to ensure that the delivery of clear product documentation is usable by technical and non-technical users alike.
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