Support

The Customer Support mission is to help you to deploy your projects on time and secure production health, with expected quality. We are committed to help you at all stages of your project thanks to our technical skills and expertise in deployments.

Please click on the links below to discover more about our Support Section. All the links will redirect you to the Support section on 3ds.com/support in English.

 

Knowledge Base

Perform a search within our knowledge base to access thousands of articles provided by Dassault Systèmes technical experts.

Download

Get the links to all Dassault Systèmes products available for download.

Documentation

Access Dassault Systèmes online documentations to find all the technical information you need.

Certified Hardware

Browse all Hardware Configurations certified by Dassault Systèmes for V5 and V6.

Training

Dassault Systèmes provides a unique and innovative learning experience for a wide range of disciplines from educational programs in schools through our Academics program to professional training and advanced solutions for Large and Medium-size Companies through the 3DS University Organization.

Please click on the links below to discover the Training section on 3ds.com/training in English.

Classes & Course Catalogs

Learn more about our class schedule and their training methods.

CUSTOMIZED SERVICES

Build your own learning program that meets your needs.

E-LEARNING

eLearning as a crucial part of our blended learning program.

CERTIFICATION PROGRAM

Challenge your skills with tests and certification programs

Customer Support Center EMEA

Supported countries:

All EMEA countries

Business hours:

9:00 AM to 5:00 PM - Time zone France (UTC +1)

Tel:

Austria +43 800 886 687
Belgium +32 2 357 53 03
France 0825 825 819
Germany 08001016391
Italy 02 334 306 306
Sweden 0771 320 710/+46 31 720 5858
Switzerland 0800 101 631
United Kingdom 0871 218 3467
Others countries +33 3 59 30 8419

Fax (EMEA):

+33 1 70 73 4405

E-mail:

Europe.SupportCenter(at)3ds.com

Languages:

English, German, French (more languages to come)