Covering the entire product lifecycle, Capgemini’s vision of innovation and lifecycle management supports collaboration across the value chain from idea to design, production, support and removal. They partner with PLM technology leaders, including Dassault Systèmes. Their phased approach involves:
- Preparation: goal setting and requirements
- Solution development: detailed analysis and design, development and customization, testing and acceptance
- Implementation and rollout: readiness, pilots and deployment
- Application management: delivery and transfer to the client
Capgemini is also a long term partner of EXALEAD, a Dassault Systèmes brand providing information intelligence applications. Capgemini has broken through the barriers to effective CRM, creating a next-generation application. Capgemini CRM next Generation is an innovative Customer Engagement Application for Contact Center Agents powered by EXALEAD OneCall and developed first for the Telco market. This application was born thanks to the Capgemini reference in La Poste call centers.
Dassault Systèmes and Capgemini cooperate in multiple locations including France, the Netherlands, The United States of America, Germany , Brazil and the United Kingdom. Please refer to the following contacts and the web site for more details:
33 5 6287 7925