The costs of achieving and maintaining compliant products are high, but the costs of non-compliance are even higher. Non-compliant products can lead to legal actions, lost customers, fines, lost revenue and in the worst case, exclusion from key regional markets. Having access to non-conformance management capabilities can automate the control and disposition process by identifying issues and tracking the review, monitoring and reporting of follow-up actions.
License for Quality solution manages complaints and non-conformance reports (NCRs) within an organization in an effective, consolidated, global approach. It provides a best practice process for managing customer complaints and regulatory reporting.
Fast and accurate complaints qualification
Fast and timely adverse events submissions
Reduce time to CAPA completion
Consistency and full traceability in changes
Quality specialist performing complaint initial qualification directly from the up to date product data
CAPA fix completeness to all impacted product lines