FAQ
Sales


Support (Technical issues on the software)

 

If you need some assistance on technical issues concerning your DS software(s):



Hardware Certification (Hardware and system requirements)

 

Current information available by clicking the link hereunder:

Certified workstations & peripherals.

 

Specifically for CATIA latest release, see also the Technical Information (requirements) on this page too, upper right section:

Go to the Technical Information

 

If any accurate information seems to be missing, don't hesitate to get in touch with your accredited VAR (reseller), also in charge of your support incl. implementation questions.

 

For getting a CATIA V5 Hardware Certification, please send a customer test case, which reflects a consistent need for certifying the required configuration, to the linked E-mail contact.


 

Reminder on MAC OS X :

  • MAC OS

Our PLM range of products is not supported on MAC OS X - out of viewers' development frame, there are no MAC OS developments planned on our R&D side for usual hardware.



Software Partnerships (CAA, Dassault Systèmes partnerships applications)

 

To find the appropriate contact in Dassault Systèmes concerning these kinds of requests, write an E-mail to Frédéric Vacher or fill the linked form.



 Education (courses/ training documentation)

 

As far as it concerns specific and customized training/materials, we would recommend our customers to get in touch with their company's initial software reseller (VAR) - one of our Business Partners, and who should therefore provide customized training services.

Otherwise, we also suggest to contact one of our Education Partners directly; they will be able to bestow specific training sessions based on our generic course catalog.

See our course catalogs.

 

As a reminder, please find our worldwide Education Partners list.

For any Education Partnership Program application and/or global Dassault Systèmes Software Education Learning Solutions & PLM University matters, feel free to write an E-mail to Michel Recan.



 Student Version (Educational version)

 

More information on our Student Editions can be found on our student community website campus.3ds.com/students/download-software/



Certification (Professional exams)

 

The Certification Program is managed by our Partner Pearson VUE. You will find more information about Certification purposes by opening the links hereunder:

Go to Pearson VUE directly ...

See also Certification FAQ



Human Resources (Job applications)

 

 

The usual process for job applications is to have a look at the following link in order to apply on-line.

Go to Job opportunities

 

Otherwise, you can also send a written motivation letter and a resume to the following physical address:

Dassault Systèmes - Ressources Humaines / Recrutement

9 quai Marcel Dassault

92156 SURESNES Cedex





FAQ - Contact / FAQ