Support Offers
Creating right-first-time products faster and at a lower cost, while delivering on time and on budget, is critical to your success. Achieving these goals requires first-class partners. Dassault Systèmes puts the odds in your favor, joining its world-class software products and solutions with its customer support organization expertise.
COMPANY | PARTNER
| Secure | Advantage | Developer Support | ||
|---|---|---|---|---|
| Request Management | ||||
| Defect Management |  |  | ||
| Maintenance escalation procedure | | | ||
| Non Defect Management | | |||
| Phone support (8x5) (1) | | |
||
| Community Support (2) |  | |||
| Customer know how enablement (optional) | ||||
| Self support web tools | | | ||
| Distribution & download | ||||
| On demand media ordering | | | ||
| Electronic download | | | ||
| Software Development | ||||
| Programming Assistance | |
|||
Discover ENTERPRISE
ENTERPRISE Support is a set of highly valuable services to help you manage and optimize the implementation or upgrade of your PLM solutions. Discover it now!
(1) Not available for n!Fuze.
(2) Available only for n!Fuze, Draftsight and 3DSwYm.
Please find the Customer Support Policies.
